Dear Mark,

Steve & I contracted with you to remove our old flooring and put in new, the last week in May. The old one was at least 23 years old and was showing signs of wear of those years.

We met a few times prior to us hiring you and your patience, mostly with me, was appreciated as I had no idea going in, of how to do it or if the cost would be prohibitive.

Your crew, of one young man, was polite, very detailed in his work and very respectful of our needs, as we were afraid one of the two cats would be in the way.

We have had many compliments on the flooring we chose and it is so much easier to care for. It's almost like we have a new kitchen and couldn't be happier with the flooring but most of all the experience we had.

So Steve and I thank you for everything and please keep the young man Thai on your payroll. He did a wonderful job.

Very Sincerely,

Carol D.

 

Mark,

Just a short note to let you know how thrilled we are with our new Vinyl Plank floor. It's absolutely beautiful! The choice of color is perfect. Special thanks to Thai for a job well done. Looking forward to our next project!  

Hi Mark,

We love the carpet, it looks amazing.

Take care, see you soon!

Karen 

Mark,

Just a little note to tell you what a great job your guys did installing the carpet in our house. Kay and I are very pleased and will recommend your services to anyone. Thanks again. 

Ralph & Kay Stampone

Dear Mark, 

Just wanted to drop you a note, the floor looks great your boy's did a good job. The suggestion on how to do the floor was also appreciated and came out fantastic. The guy's worked well together and went above and beyond to tackle all the problems that an old house may have. They worked as clean as could be expected with the weather conditions outside and cleaned up when finished. I am looking forward to hopefully working with you for my carpeting in the fall.

 

We will be in touch when the time comes.

 

Sincerely,

 

Kay and Ralph Stampone

Dear Mark,

I know we thanked you in person however, Mike and I are so happy with our new floors we wanted to say thank you again.

 

As you know, the fellow who built the new wall has done many jobs for us and we have great respect for his work. You, Thai and Nick can now consider yourselves in his category (in our opinion). You were so patient and helpful as we dithered over what we wanted. Thai and Nick were so professional it was a pleasure to have them here. Their work was precise, immaculate, and perfect. Now and then we would hear them speak (about the work) but never did we hear them discuss anything that was not work related. They asked if they wanted to heat up their lunch in the microwave rather than just help themselves and I could not get them to accept a cold or hot drink.

 

The painters will be here until tomorrow and while their work is beautiful Mike and I can't help but to compare the work ethic. They do didn't ask if their radio would bother us: the conversation never stops: they just assumed it would be all right to use the microwave (of course it is, but ask first).

 

As for the Karndean...I'll let you know in a few months if it measures up to our expectations (in terms of ware and maintenance).

 

Best Regards,

 

Steffi and Mike Berman

We are so pleased with the look of our new floor. Tai was diligent and polite. Thank you.

James & Marie Keim

Thanks again, nice job as always.

Tom & Sharon Fritz

 

 

 

Dear Mark,

 It was a great pleasure doing business with you - unfortunately for you over an excessive number of months! 

You have a wonderful temperament and business manner.

 

Monica

 

Mark,

You did two very nice floor installations for us several years ago, so when we needed a new bathroom floor, we felt we could trust you to do that to. We were not disappointed. The installation was begun and completed exactly as scheduled, and it was a beautiful job, just as the earlier ones were. If we need another floor installed (we really hope we do not!) we would not hesitate to come to you again.

Thanks,

Martin & Carol Richter  

Thanks Mark!

Love the new floor. Your crew was wonderful to work with on this project!

Julie & Dan O'Brien

Mr. Yozzi

The carpet is great and the boys worked hard and did a fantastic job.

Vicki Rich

Mark,

The floor looks very nice.

Lillian nStauffer

Our carpet looks great! Your installers did a fine job.

Have a nice Thanksgiving!

Harry & Charlene Ludwick 

We were happy with the choice of flooring materials.

It made a huge improvement to the laundry room.

The installation of vinyl tiles was well done. It really looks like ceramic tile!

Carol R

 

Hi Mark,

Just wanted to thank you for everything. I love my carpet. It's just what I was looking for. You are as always such a big help deciding and giving me all the info I need to make a decision. Hope you are not working to hard and are getting home for at least a little bit. I know you live at the store. I got your little gifts and I still have mine from the last time. I will come to you first whenever I am looking for carpet and/or floor projects.

Thanks again,

Sue Marek 

Mark,

Thank you so much.

We are very happy with our new floor.

We appreciate your help throughout this process and the quality of work by your crew.

Ian & Ingrid Lande

Mark, Thanks again for your customer service, they did another great job.

Mark, Thank You, they did a great job.

Great Job - DR. Willis is very pleased!Thank you,Tina

Mark, Thanks for the derection and nice work by John - will be back when I can do anouther project, meanwhile tell others about your work. God Bless you and your family.Katie

Dear Mark,

The fellows did a great job. It looks really nice.

Dear Mark,

My carpet is beautiful and your installer was extremely professional.

Dear Mark,

Al did a great job on the front porch. My wife loves it and I wanted to give you positive feedback.

Dear Mark,

Just wanted you to no we are extremely pleased with the job, but expected nothing less.Thank you.

Dear Mark,

Just wanted to let you know what a beautiful job John did, such craftsmanship, we love it.

Dear Mark,

Wanted to let you know the tile in the kitchen is absolutely beautiful. John did great work and were very pleased with the work.Thank You.

Dear Mark,

I'm thrilled with my service terrace carpet and it looks great. Al is a very nice young man who is organized, neat and tidy. I will recommend your company.

Dear Mark,

Your installer did a wonderful job - was very thoughtful and caring about our furniture and breakables. He was also very efficient.

Dear Mark,

Many thanks to you and especially to your installer Al for his excellent job installing our new vinyl kitchen floor. Your installer was very professional, courteous, and polite in every way. When the job was completed there wasn't a speck of dirt anywhere. Your installer went "above and beyond" installing the sub floor and vinyl all the way under the kitchen stove. The other businesses I talked to would not do that. My old floor used to squeak, but after Al finished the installation all the squeaks disappeared. The kitchen floor looks great. Thanks for a job well done.

Dan Rossi

Dear Mark Yozzi:

It has been a few weeks since Floor Covering Concepts, Inc. installed our new wood flooring. Our natural oak wood flooring is awesome! Greg and Oscar really did a nice job; they finished off the whole downstairs nicely. I can't say enough good things about the work Greg and Oscar did, very professional and also helpful. My neighbor was blown away when he saw our new flooring. I am glade we went with solid oak flooring and having Floor Covering Concepts to install it, also I wanted to thank you Mark for helping us pick just the right hardwood flooring for our home and taste. I see what you mean about the different colors in the natural oak flooring, it gives the floor irresistible beauty.

Please feel free to use us as a reference.

Mr. & Mrs. R. Krevenko

Allentown, PA

?

Mark,

Just wanted to let you know Johnny did a great job it looks beautiful.

Tim and Christa Cerino?

Tara,

Thanks for spending the time with me to go over my needs and options!

Great talking with you.

Nancy

Dear Mark and staff,

Thank you all for such professional, knowledgeable and friendly service. The people one the phone were polite, courteous and helpful. Mark we value your expertise and after "shopping around" we decided that you were by far the best in the business. And your installer, was efficient, neat and did a beautiful job. We look forward to having you install more Carpet in our home! Thanks again for such wonderful service.

Pat Russo and Mike Getto

Dear Mark And Tara,

I Just Wanted To Write And Let You Know How Much We Appreciated The Professionalism Of Your Installer. From The Start, To The End, He Was Polite, Courteous And Tried To Accommodate?Us In Every Way. He Is An Asset To Your Business.

Sincerely,

Toni Liadis

Mark,

I'm Sending You Some Pictures Of Our New Floor. We Are Extremely Happy With The Product And The Installation, Both Installers Did An Excellent Job.

Regards,

Greg & Barbara Szynalski

Dear Mark,

 Just a little note to say "THANK YOU" for making our Day With The Designer a huge SUCCESS. It could not have happened without your time and support. The feedback we are getting has been fantastic. Once again "THANK YOU" from all of us at Four Seasons at Saucon Valley.

Mark,

Thank you for your great effort in the carpet install! It looks fantastic and my grandmother loves it. I look forward to completing future projects in my home. Best wishes for a good holiday season!

Mark,

Enclosed is the balance for our carpeting and floor. I do want to thank you for the time you spent with us and for the professionalism you show and give to your customers. Again, thank you and we are way pleased with the finished product. Great job!

Thank you, the floor looks great. Your men did a great job.

Mark.....Small as it is..... I love, love, love my new bathroom floor. I even like the door a little better too. I so much appreciate the integrity with which you do business and all the things you do to ensure that your customers are satisfied. That effort must create demands on your time. For what it is worth.... I certainly would advertise for you! As for Sandy.... in my opinion.... she is GREAT! Her knowledge and patience go above and beyond! She and I did spend a significant amount of time crawling around on the floor together as we made tile selections. Thank you so much.

Dear Mark,

A sincere thank you to Floor Covering Concepts for the superb new floor, and to you personally for making it possible with an efficient, professional organization. Sandy was most helpful from our first visit to your showroom. Your installer did a remarkable job of installation. He was courteous, careful and very efficient. For example, the pattern is aligned precisely with the walls and cabinets. Thank you for your help and advice, and for the floor we will enjoy and admire for years. Best wishes for continued success.

Dear Mark:

Thank you for a job well-done for my client at Mattis St. The carpet and vinyl work has made this a worthwhile investment for her and your attention to detail has made the interior look much more attractive. Please feel free to use me as a reference.

Thank you very much the carpet looks great!I appreciate you guys fitting me in early!If I ever know someone who needs carpet I'll tell them about you.I will also call you when I'm ready to do the kitchen floor! Thanks again

Thanks!My new floor looks great!

Mark,

The carpet is gorgeous, thank you for your help while I picked it out, and your generosity in the cost. Please stop soon for a visit. "I'll show you the house", since Jim didn't, he's too funny.

Dear Mark,

Just a note to let you know that we are very pleased with our new and "final" carpet. As we are all aware, it took numerous months to get to this point. We normally would not have been quite so patient, but we realized a few of the problems were beyond your control. We were also confident that you would work with us until we were completely satisfied. We appreciate that. So we look forward to working with you again when we decide to replace our next carpet or redo our kitchen floor.

Dear Mark:I Just wanted to drop you a quick note of commendation for your installation team of Rick and Dan. They performed our floor installation on Tuesday and Wednesday and did an exellent job. Not only were they personable, professional and punctual, but they also worked constantly, cleaned up their work area and did an overall excellent job on our installation.Please pass along my thanks to to the installers. If you ever need to take pictures of another excellent installation job, feel free to give me a call.Thanks again for the great job.

Mr Yozzi:

Just wanted to write to tell you how happy we are with our new floor and our decision to have our floors done by your company. The ceramic tiles we chose were so much better in quality than the ones we first checked out at the Home Depot. The installation process was very professional and thorough and we were impressed by the expertise and friendliness of your installers (John and John). All of our friends and family who have seen our new floors were quite impressed with how well they turned out and it is a credit to John the Italian Artisan and John the African Prince (sorry I don't know their last names) that they came out so well. Please use us as a reference, as we will attest to the quality and fine workmanship you provide, and thank you again for such a wonderful floor.